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Post at 29 Mar 2017
The Relationship is Expected to Enhance Rockwell Automation Customer Service in Vietnam

Rockwell Automation (NYSE:ROK), a leading provider of industrial automation power, control and information solutions, announced today that it has appointed Servo Dynamics Engineering Co. Ltd. as its authorized distributor in Vietnam. Servo Dynamics Engineering is a subsidiary of the Servo Dynamics Group, one of the leading automation and industrial solution providers in the Asia-Pacific region. As part of the Rockwell Automation limited distribution strategy, this appointment will help to better serve customers in Vietnam. Customers in Vietnam will be able to transition to Servo Dynamics Engineering for order placement, fulfillment, inquiries, full technical support and customer service. Servo Dynamics Engineering will provide added focus and value to customer relationships. As part of the Rockwell Automation limited distribution strategy, this appointment will help to better serve customers in Vietnam. Customers in Vietnam will be able to transition to Servo Dynamics Engineering for order placement, fulfillment, inquiries, full technical support and customer service. Servo Dynamics Engineering will provide added focus and value to customer relationships.

 

Chris Marshall, Market Access Director, Rockwell Automation Southeast Asia said: “We view our appointment of Servo Dynamics Engineering as a testament to our strong commitment to the region and look forward to working closely with them to enhance our customer loyalty and to benefit our businesses. We warmly welcome Servo Dynamics Engineering into the Rockwell Automation PartnerNetwork.” Servo Dynamic Engineering’s coverage and capabilities will improve Rockwell Automation’s limited distribution performance, which is a critical component of its business model. Moreover, the relationship supports the Rockwell Automation Growth and Performance business strategy, which consists of enhancing market access, expanding its served markets and extending its geographic reach in this important region.

 

 

About the Rockwell Automation PartnerNetwork Framework

The Rockwell Automation PartnerNetwork framework has three categories – business enterprise, sales and solutions, and products and technologies – with seven partner types that offer global manufacturers access to a network of companies focused on developing an ongoing approach to plantwide optimization, improving machine performance, and achieving sustainability objectives.

 

About Rockwell Automation

Rockwell Automation, Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and information, makes its customers more productive and the world more sustainable. Headquartered in Milwaukee, Wis., Rockwell Automation employs about 22,000 people serving customers in more than 80 countries.

 

Anne Chng

Marketing Communications Manager

Rockwell Automation SEA

Email: achng@ra.rockwell.com

 

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Category: News